Displaying 81-100 of 116 results
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Food and Customer Service Skills Training
ed2go
The online Food and Customer Service Skills Training course prepares you for a careers in food services, restaurants, and the...
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Professional Course
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Online
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Self-paced Online
Sales and Customer Service Training for Call Center Agents
Mainstream Corporate Training
Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element...
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Corporate / Group Training
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3 days
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Inspired Customer Service: Firm Boundaries, Exceptional Compassion
The Yes Works
Have you ever heard anyone say, “Company X had incredible customer service, but they went out of business?” Neither have...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site
Winning Over Irate Customers
Stitt Feld Handy Group
At this workshop you will learn techniques that will allow you to handle really challenging customer service situations with confidence,...
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Professional Course
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1 day
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Multiple (2)
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On-site
Signature Service: The Key to Customer Satisfaction®
Wilson Learning
Businesses in every sector are experiencing increased competition as new, diverse players enter the market. When consumers have more choices,...
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Corporate / Group Training
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2 days
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Worldwide
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On-site
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Top 20 Training Company
Problem Resolution
SGE International, LLC
This learning experience will help you ensure a quality customer experience, even when that experience does not go as planned....
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Professional Course
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2 hours
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Las Vegas
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Classroom
Customer Service Strategies
IFI Training
A 1-Day Workshop designed to help business professionals attract, satisfy, and preserve “customers”, both internal and external. Satisfied customers impact...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site
Introduction to Salesforce for Service
Stony Point
Stony Point has developed this training course to equip all customer service and call center personnel with the basics of Salesforce....
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Professional Course
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From 300 USD
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Online
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Self-paced Online
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Beginner level
Digital Conversations
Imparta
These days, customers are as likely to type as they are to talk. Social media and webchat are now significant channels for everyday...
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Corporate / Group Training
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United States of America
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On-site
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Top 20 Training Company
Personalization and Customization
SGE International, LLC
This learning experience will help you create meaningful relationships by personalizing interactions through meaningful conversations and observations with customers to...
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Professional Course
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2 hours
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Las Vegas
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Classroom
The Power of Fundamentals in Customer Service Workshop
EduLeader
This workshop is designed to help strengthen customer relationships through the development of yourself as a leader. Understand yourself and...
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Corporate / Group Training
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2 days
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United States of America
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On-site
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Intermediate level
Service Leadership
Imparta
It all starts at the top. Are your leaders and managers brave enough to drive customer service transformation? Transformation doesn’t happen...
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Corporate / Group Training
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United States of America
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On-site
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Top 20 Training Company
Dealing with Collections
Imparta
“You must pay today. Have you got a credit card on you?” This traditional, confrontational style is adopted by many...
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Corporate / Group Training
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United States of America
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On-site
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Top 20 Training Company
Conflict Management For Customer Service & Sales
Vistelar, LLC
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
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Corporate / Group Training
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United States of America
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On-site
Handling Complaints
Imparta
“I’m sorry – it’s just not good enough.” If your complaints team is still responding with standardized, impersonal communications, you...
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Corporate / Group Training
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United States of America
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On-site
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Top 20 Training Company
Sales through Service Leadership
Imparta
Getting the balance right between securing sales targets and staying on the customer agenda is hard. Leaders and managers have to...
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Corporate / Group Training
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United States of America
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On-site
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Top 20 Training Company
Privacy and Security
SGE International, LLC
This learning experience brings awareness to the importance of maintaining customers' information as confidential and how to address common security...
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Professional Course
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1 hour
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Las Vegas
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Classroom
Conflict Management For Telephone Call Centers - E-Learning
Vistelar, LLC
Learn Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies that addresses how to: Provide better customer service Predict, prevent...
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Professional Course
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From 47 USD
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Online
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Self-paced Online
Certificate in Personal Banking
Canadian Securities Institute
In today's highly competitive personal banking space, employees who are committed to superior service and personal development are the ones...
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Professional Course
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Online
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Webinar
Conflict Management For Contact Professionals - E-Learning
Vistelar, LLC
Learn Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies that addresses how to: Provide better customer service Predict, prevent...
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Professional Course
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From 77 USD
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Online
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Self-paced Online
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