Course description
Emotional Intelligence
Emotional Intelligence is about perceiving emotions, using emotions, understanding emotions and managing emotions. This has an impact on relationships, decision making, leadership and many more areas. This intensive two-day programme will deal the knowledge, skills and mindset attendees need for strong Emotional Intelligence and application of Emotional Intelligence in various workplace contexts.
Who should attend?
This course is designed for anyone who wishes to develop their Emotional Intelligence and related competences for work.
Training content
Day 1:Introductions and group dynamics
- Course objectives
- What is “Emotional Intelligence”?
- Emotional Intelligence and its components
- Benefits of Emotional Intelligence in the workplace
- Taking the Emotional Intelligence questionnaire
- Self-awareness
- Self-regulation and emotional resilience
- Motivation
- Empathy
- Conflict
- Leading with Emotional Intelligence
Day 2: Techniques to Boost Productivity
- Decision making and Emotional Intelligence
- Coaching and building emotional intelligence in others
- Emotional Intelligence and business functions
-
Evaluation of Emotional Intelligence in the workplace
- Case study analysis
- Personal action planning
Certification / Credits
14 NASBA CPE credits
Why choose Leoron?
LEORON has worked with some of the largest companies in the World - but importantly we care about the individual. Through our Customer Happiness Team we ensure that everyone who attends a LEORON course has the support before, during and after to ensure their training needs are met.
We offer the highest level of training delivery, whether that be in our live-virtual training or in-classroom sessions, with our expert instructors guiding you through everything so that you’re left feeling assured and confident to utilize your new knowledge going forward.
About Leoron
LEORON Professional Development Institute
LEORON is the fastest growing global training institute in the World, having evolved over the past 11 years into a dominant training institute that offers a comprehensive set of training and development solutions to both individuals and businesses. Our locations...
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Contact info
LEORON Professional Development Institute
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