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Training overview
Professional Course
Classroom, Virtual Classroom
2 days
From 2,545 USD
Start dates

Place & Start

San Francisco
2,545 USD

New York City
2,545 USD

2,545 USD

2,545 USD
AMA - American Management Association

Course description

Leading Virtual Teams

When it comes to the success of a virtual team, the buck stops with the team leader. If managed effectively, virtual teams can increase productivity, help meet organizational goals and improve quality of work. But there are a host of unique challenges that can hurt their success.

Get ready to discover a proven process and framework to develop the competencies of a virtual leader, and strengthen and enhance the productivity of your virtual team. Learn to leverage the advantages of a virtual team while building trust and making authentic connections with team members. You will then apply and reinforce the learning through case studies, team discussions and other activities led by your expert course leader.

How You Will Benefit

  • Cultivate your virtual leadership presence
  • Strengthen team networks for improved performance
  • Create trust and engagement in a virtual environment
  • Select the appropriate technology for specific types of tasks
  • Take decisive action to manage conflict
  • Leverage generational, cultural and geographical differences to create positive team impact
  • Build a solid foundation to coach and provide feedback virtually
  • Plan and facilitate a successful virtual meeting

Who should attend?

Experienced managers, leaders and project managers who are currently leading virtual teams and are seeking to enhance their overall performance as virtual leaders, as well as those who will be moving into a virtual leadership role in the future.

Training content

Learning Objectives

  • Identify the Competencies Required of a Virtual Leader
  • Analyze How Personality Styles of Both Leaders and Team Members Impact a Virtual Team
  • Assess and Address the Strengths and Weaknesses of Virtual Team Members
  • Recognize the Unique Stages of Team Building for Virtual Teams
  • Strengthen Team Networks for Improved Performance
  • Create Trust and Engagement in a Virtual Environment
  • Identify Both Domestic and Global Cultural Issues
  • Select Appropriate Technology for Specific Types of Tasks
  • Identify and Compare Generational Differences Among Team Members
  • Appraise Team Member Communication in the Absence of Visual Cues (i.e., Body Language and Facial Expression)
  • Describe and Manage the Issues That Affect Communication and Conflict in a Virtual Team
  • Coach Effectively in a Virtual Environment
  • Evaluate How You Conduct All Phases of Virtual Meetings Against Best Practices and Identify Ways to Improve
  • Plan and Facilitate a Successful Virtual Meeting
  • Recognize the Specific Issues and Problems with Virtual Team Meetings and Find Solutions to Them

Defining Your Role as a Virtual Leader

  • Identify Challenges in Leading Virtually
  • Identify Virtual Leadership Competencies
  • Increase Awareness of Your Personality Style and Its Impact on Virtual Leadership
  • Assess Strengths and Weaknesses of the Team Members You Work with in the Virtual Environment

Building a Solid Team

  • Recognize the Differences Between the Stages of Building Virtual and Co-located Teams
  • Create and Sustain Trust Among Virtual Team Members
  • Strengthen Team Networks for Improved Performance
  • Recognize Levels of Engagement
  • Increase Engagement in a Virtual Team

Leading Virtual Communication

  • Recognize How Different Technologies Support Virtual Work
  • Appreciate How Generational Difference May Impact the Way People Operate Virtually
  • Assess Team Member Communication in the Absence of Visual Cues (i.e., Body Language and Facial Expressions)
  • Manage Conflict Among Team Members
  • Define Fundamental Culture Differences in Communicating

Building Team Member Skills Through Coaching

  • Explain the Components of the AMA Coaching Model
  • Effectively Use Tools and Techniques to Coach Team Members in a Virtual Environment

Facilitating Virtual Meetings

  • Evaluate Your Meetings Against Best Practices and Identify Ways to Improve Them
  • Recognize the Specific Issues and Problems with Virtual Team Meetings and Find Solutions to Them


Course price for:

  • Non Members: $2545
  • AMA Members: $2295

Certification / Credits

CEU: 1.2, PDU: 12, CPE: 14

About AMA

American Management Association Company Info

The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...

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Contact info

AMA - American Management Association

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