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Session1:Leading and Coaching Remote Workers

Learn the core competencies necessary for leading remote teams and take advantage of the opportunity to assess where you stand and have room to grow.

• Discuss the core competencies necessary for leading remote teams
• Identify the key to consistency, unity, increased productivity and improved morale
• Using the scenario provided, plan how to use the remote coaching model
• Describe the 6 attributes of a successful remote worker
• Recognize common misconceptions about remote management

Session2:Performance Management and Accountability

Complete an assessment to demonstrate the role of accountability within your remote team. Take an honest look at your team and identify specific areas to increase accountability.

• Using an assessment, identify areas of improvement to increase accountability within your remote team
• Discuss the most common root causes of poor performance within remote teams
• Know the telltale signs for early detection of employee problems
• Articulate mitigation plans for addressing poor performance with remote workers
• Describe ways to establish and strengthen employee accountability

Session3:Build Connections Through Communication

Lay out a plan for ensuring that your remote team stays connected with clear and concise communication. Consider how you can improve communications with your team using the techniques presented.

• Identify the communication key that is most important to your remote team
• Recognize the situations that require face-to-face communications
• Discuss effective communication tactics for remote teams
• Understand the importance of keeping remote workers in the loop
• Explain how to avoid the most common barriers to listening

Session4:Establishing Trust Through Communication

Realize the importance of keeping your remote workers up-to-date and current. Learn how trust lays the foundation for consistent communication and how to establish trust with your remote workers.

• Recognize communication best practices to keep your remote employees in the loop
• Identify meeting protocol to build employees confidence in your ability to communicate
• Articulate proven techniques to increase collaboration during virtual communications
• Discuss effective ways to keep employees from tuning out during virtual meetings
• Describe solutionsto the most common cultural communication problems